Tree Patch tree replacement guarantee is
subject to the following conditions....
Your Tree Patch bill will
indicate whether your trees are covered by our replacement
guarantee and will indicate the term of the
guarantee. If the bill does not mention a
replacement guarantee then your trees are not
In general, Tree Patch
offers a one year guarantee for trees grown on our farms
and transplanted with one of our tree spades directly to
and installed on your property. We do not guarantee
trees that are B&B (balled & burlaped),
containers, or wire baskets even if
they are installed with our tree spades. However,
exceptions are possible, and must be agreed upon prior to
tree installation and documented on the final bill issued
by Tree Patch.
Tree Patch reserves the
right to cancel a customer's replacement warrantee on all
purchased trees if the customer fails to make payment in
accordance with the agreed upon terms written or verbal.
No trees will be replaced until the account is in good
To qualify for tree
replacement, your tree must be completely dead, for
remaining living branches. Final determination will
be made by Tree Patch personnel.
The Tree Patch is not
responsible to replace a tree if it is found to
have died from any of the following causes:
a. Lack of water
or over watering.
b. Mechanical damage
(mowers, trimmers, vehicles, etc)
c. Animal, insect or
d. Acts of nature.
e. Fire, flood, erosion,
vandalism or theft.
f. Herbicide or other
The Tree Patch will make
every effort to replace your tree with a like size and
type tree. However, if this is not possible due to
availability, Tree Patch reserves the right to replace the tree with a
size and/or similar type tree of our choosing.
Tree Patch will replace a
tree once. We make no warrantee to replace the
The Tree Patch does not
offer a replacement guarantee on customer owned trees relocated on a
customer's property or to a third party.
We have built our business based on
nearly 30+ years of satisfied customers.
Thanks again for choosing Tree Patch for
your landscaping needs.